Refund policy

RETURN POLICY
Once you choose your shipping method and complete your payment you fully
accept the return policy's terms and conditions.

RETURNS & EXCHANGES

You have 5 days from receiving your parcel to arrange a return or exchange. All items must be unworn and unwashed. We keep the window short on purpose. Activewear is worn next to the skin, so if the size is wrong or something isn't right, tell us straight away and we'll sort it out fast.

IF WE GOT IT WRONG

If what arrived isn't what you ordered: the wrong size, the wrong colour, the wrong item, or it arrived faulty or damaged, that's our mistake and we'll fix it at our cost.

Email info@viperfit.co.za with your order number and a photo. We'll arrange collection and send the right item out to you. You don't pay a cent.

IF YOU'D LIKE TO SWAP IT

If you received exactly what you ordered but the fit isn't right, or you'd rather have a different size or colour, that's completely fine. Email us within 5 days and we'll arrange the swap, or store credit if you prefer. A R125 fee applies to cover the return and re-delivery.

Not sure about sizing? Check our size guide, or message us before you order. We'd much rather help you get it right first time.