Shipping policy

Shipping /Delivery/Tracking Information - Quick & Safe Shipping to your door!

SHIPPING & DELIVERY DETAILS

SHIPPING OPTIONS:

PRE-ORDERS:

NB!! PLEASE TAKE NOTE - ALL ORDERS PLACED ON PRE-ORDERS WILL TAKE LONGER TO BE DELIVERED. PLEASE TAKE NOTE OF WHEN THESE ORDERS WILL ARRIVE AND BE LIVE.

Local Delivery

Standard Shipping R109 - If your order exceeds R1000 your shipping is free!

3-5 days delivery in main centers (Orders placed before 12pm)

4-6 days delivery to all other areas (Orders placed before 12pm)

Delivery to your door

We DO NOT ship to P.O Boxes

We do not ship on public holidays and weekends (working days - excludes public holidays and weekends)

 4-6 days delivery to all other areas (Further than 35km of main centers mentioned above)

IF YOU HAVE NOT RECEIVED YOUR PARCEL?

If your order has not arrived, please make sure you have tracked your parcel with the tracking code we provide in the fulfillment email. Once your order has been packed, processed, and shipped you will receive the fulfillment email. You will only be able to track your parcel in the evening (6/7 p.m.) when the parcel is fulfilled. In your fulfillment email above your products, you will have a VFS tracking code with the courier's company name in brackets next to it. Go onto the courier company's website and use the tracking code you received to get real-time tracking on your parcel. If you can't track your parcel or if the parcel is taking longer than it should to get to you then please contact us.

TRACKING

How to track your parcel - Please follow the steps below to track your parcel:

STEP 1: OPEN YOUR FULFILMENT EMAIL FROM INFO@VIPERFITSA.CO.ZA

STEP 2: LOCATE YOUR TRACKING NUMBER ABOVE YOUR PRODUCTS WITH THE COURIER COMPANY NAME IN BRACKETS

STEP 3: GO ONTO THE TRACKING COMPANY WEBSITE AND TRACK YOUR PARCEL